FAQ'S
FREQUENTLY ASKED QUESTIONS
This is a list of questions frequently asked by our owners. Please do not hesitate to contact us for clarification or any additional questions.
- WHAT IS A HOME WATCH SERVICE?
A Home Watch service is designed to give you peace of mind while you are away from your home. The official definition of Home Watch is “A visual inspection of a home or property, looking for obvious issues.” So, your home is being inspected by professionals looking for potential problems. Most companies will design a checklist based on your individual needs and concerns. If a situation does arise, you will be notified so the problem can be dealt with in an efficient and cost-effective manner.
- WHY DO I NEED A HOME WATCH SERVICE?
Actually, the question is, how can you not have one? So many things can happen to your home in your absence: break-ins, water leaks, electrical problems, insects, mold, and storms, to name a few. Conversely, preventive measures such as storm preparation and proactive maintenance should prevent many situations from arising. Even if you have a trusted neighbor or relative nearby, having a professional acting on your behalf is a much better and more effective option.
- WHAT IF I HAVE A SITUATION AT MY HOME
The Home Watch professional’s experience and judgment will allow them to handle any situation with a calculated response. If the situation is an emergency, it will be handled in the fastest, safest, and most cost-effective way. In a non-emergency situation, you will be contacted to discuss and implement a course of action.
- IS A HOME WATCH SERVICE A SECURITY SERVICE?
Not as a rule; however, having a visible presence in your empty home may act as a crime deterrent. If you are set up with a security service, we can respond to alarm calls.
- WHAT IS THE DIFFERENCE BETWEEN HOME WATCH AND HOUSE SITTING
Some use the terms interchangeably, however a home-sitter would be similar to a pet-sitter that would actually stay at your home, where a home-watch service does frequent inspections to make sure you home is in good shape.
- IS HOUSEKEEPING REQUIRED
Housekeeping would be an additional service and can be done at your discretion. You can have it completed prior to your arrivals, or at specified intervals. If you prefer to clean the home yourself, there is no need to add this service. However, it will be available to you if needed with proper notice.
- HOW MANY TIMES WOULD AN INSPECTION BE COMPLETED
You have the option between once every week or once every 2 weeks.
- ARE THERE ANY HIDDEN COSTS
Based on home size we would agree to a basic monthly fee, in addition to that, approval would first be needed from you for any repairs over $75 per month (in order to cover very basic upkeep) and that is charged only if needed.